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Job Title: International Subsidiary Banking Associate Relationship Manager
Company Name: HSBC
Location: Chicago, IL
Position Type: Full Time
Post Date: 10/03/2018
Expire Date: 11/21/2018
Job Categories: Banking, Finance/Economics, Financial Services, Legal, Executive Management, Research & Development
Job Description
International Subsidiary Banking Associate Relationship Manager
International Subsidiary Banking (“ISB”) provides banking coverage to the subsidiaries of Commercial Banking (CMB) clients within the Corporate segment. The ISB strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients. The ISB business is a significant contributor of revenue to CMB and consists of a network of dedicated bankers across more than 50 countries managing over 35,000 subsidiary client relationships.
Operating in the world’s largest economy, ISB in the United States plays a critical role in the firm’s client coverage proposition.  The team is acutely focused on client acquisition, delivering sustainable solutions, and maintaining the highest level of global standards.
The International Subsidiary Associate Relationship Manager role assists Relationship Managers (RMs) in building relationships by identifying and meeting existing and prospective customer needs. This role is responsible for identifying product and service opportunities, carrying out customer research, financial and credit analysis and helping the RM prepare for customer meetings. Other fundamental parts of the role include co-ordination of credit applications or renewals and risk escalation management. In the absence of the RM, the role holder will act as the focal point for the relationship, products and services.
The tasks for this role may include some or all of the following:
  • Provide support to the Relationship Managers (RMs) to enable them to optimise the potential value of client relationships, improve client engagement and deliver needs-based solutions and fair outcomes for customers
  • Enable proactive client management by attending client meetings with Relationship Manager as necessary and acting as the first point of contact for customers on daily credit-related enquiries
  • Prepare appropriate analysis, proposals and presentations to prospective customers
  • Support the RM on day-to-day activities including client planning, pipeline management, coordination with product partners and ensuring data and call reports are accurately and timely updated
  • Undertake financial, credit and profitability analysis, and prepare the accounts remarks
  • Support the RM with third party liaison, including discussions with external lawyers and valuers
  • Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
  • Work closely with Service Delivery and co-ordinate the end-to-end credit process, review their deliverables and resolve issues
  • Monitor credit risk including concern lists and credit control reports, and analyse management information
  • Provide ongoing risk monitoring in areas concerning Global Standards and Anti-Money Laundering & Sanctions alerts, and act as an escalation point for risk issue response
  • Ensure consistent application of Group Policy and adhere to regulatory, financial, and legal standards to minimise business and reputational risks
Impact on the Business
  • To be completed by hiring managers taking into consideration particulars of the job being recruited for.
Customers / Stakeholders
  • To be completed by hiring managers taking into consideration particulars of the job being recruited for.
Leadership & Teamwork
  • To be completed by hiring managers taking into consideration particulars of the job being recruited for.
Operational Effectiveness & Control
  • To be completed by hiring managers taking into consideration particulars of the job being recruited for

HSBC is blazing the trail for African-American colleagues, check it out: https://youtu.be/NnvZ77DbfXQ

As you complete your online application, please use source code: Historically Black Colleges and Universities. If you would like to notify HSBC's Diversity Recruiting team of your application, please e-mail diversity.recruiting@us.hsbc.com.

Qualifications & Requirements


  • Proven track record in a commercial banking clients and financial sponsor focused environment and an ability to anticipate clients’ needs and tailor service delivery to them
  • Proven record in decision making
  • Proven ability to work with a variety of levels including senior executives both internal and within client hierarchies
  • Minimum of 5 years’ experience ideally in the Commercial Banking environment.  International Subsidiary Banking experience strongly preferred.


  • Proven leadership skills including coaching, motivation and the ability to project/engender ownership of corporate goals in others and communications skills to inspire others
  • Strong ‘team’ skills promoting an environment of co-operation and trust, overcoming resistance where encountered
  • Strong analytical and financial skills
  • Good prioritizing, organizational and time management abilities
  • Excellent verbal and written communications skills

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Contact Information
Company Name: HSBC
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