Home >
Career Center > Job Seekers
> Job Search
|
| Company Name: |
General Dynamics IT |
| Location: |
Natchitoches, LA |
| Position Type: |
Full Time |
| Post Date: |
05/26/2026 |
| Expire Date: |
06/25/2026 |
| Job Categories: |
Engineering, Information Technology |
|
 |
|
|
Full-Time IT Support Specialist - Natchitoches
We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and thats important. GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we cant turn into opportunity. And our work depends on a Full-Time IT Support Specialist joining our rapidly growing team of help desk professionals in Natchitoches, LA. At GDIT, people are our differentiator. As a Full-TIME IT SUPPORT SPECIALIST, you will be trusted to utilize your root cause analysis and problem-solving skills to serve as the first point of contact for IT problem resolutions for the Department of Veterans Affairs (VA ESDMS). A typical day will include:Responding to incoming service calls and/or to self-service ticketing queues on behalf of our client to provide accurate and appropriate informationIdentifying, evaluating, and prioritizing end-user issues to ensure that inquiries are successfully resolvedUtilizing troubleshooting techniques to resolve hardware, software, and network issuesDocumenting incident status and solutions in incident database toolsDiagnosing, identifying, isolating, and analyzing problems utilizing historical database records To qualify for this role, YOU MUST HAVE:A High school diploma or G.E.D.One (1) or more years of customer service or other telephone experienceAn ability and willingness to work AND full-time shiftLouisiana residency living within a reasonable commuting distance (~60-mile radius) of our Natchitoches facilityResidency in one of the following parishes:Natchitoches, Sabine, Vernon, WinnAbility and willingness to work and train onsite as requiredAbility to obtain a U.S. public trustAccess to a high speed wired internet connection (minimum 10 MB per second download/5 MB per second upload)Access to a quiet work environment free from distractions Even BETTER if you have:Associate's degree or equivalent in a related field of studyPrevious experience troubleshooting software and hardware issues (Windows and MAC O/S, internet systems, and networking)Previous experience working with a contact center management databasePrevious experience working with a ticketing system WHAT GDIT CAN OFFER YOU:Competitive pay plus benefitsA hybrid work environment with opportunities to work from the comfort of your own homeAn opportunity to support our nation's veterans in a mission critical assignment that keeps our nation safe and secure GDIT CAREERS Opportunity Owned #VAESDEG #TSSCE #MilitaryHiring #HiringVeterans #MilitarySpouseEmployment #HireOurHeroes
|
|
| Company Name: |
General Dynamics IT |
| Website: | https://www.gdit.com/careers/job/1785ca5ae/full-time-it-support-specialist-natchitoches/?source=AutoAppend_HBCU |
Apply Now |
Forward Job to a Friend |
More Jobs From This Employer
|
|
|
